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We try our best to be as transparent as possible!

If you have any concerns, advices or questions on any topic, 
please contact us and we will get in touch!

Privacy policy

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Your privacy is important to us. This privacy policy explains how we collect, use, and protect your personal data when you visit and make purchases from our online store.
 

1. Data Controller
The data controller responsible for the processing of your personal data is:

 

So Scare Social Club
Steven Heinrichs
steven@soscare-info.eu

 

2. What Data We Collect
When you visit our website, we may collect the following types of data:

Personal Identification Data: Name, email address, phone number, and shipping address.
Payment Information: We do not store full payment card details. Payments are processed by our secure payment service provider.
Account Information: If you create an account, we will collect your login credentials and order history.
Browsing Data: Information about your device, browser type, IP address, and how you use our website.

3. How We Use Your Data
We use your personal data for the following purposes:

To Process Orders: We use your personal and payment details to fulfill your purchases.
To Provide Customer Support: We use your contact information to respond to your inquiries.
Website Optimization: We use browsing data to improve the user experience and enhance website functionality.

4. Legal Basis for Processing
We process your personal data based on the following legal grounds:

Contractual Obligation: To fulfill and manage orders and services requested by you.
Legal Obligation: To comply with applicable tax, accounting, and legal requirements.
Consent: Tracking technologies (e.g., cookies).
Legitimate Interest: For improving our website, preventing fraud, and ensuring security.

5. Sharing Your Data
We may share your personal data with:

Service Providers: Third-party companies that help us operate the website, process payments, or deliver products.
Authorities: If required by law or to protect our legal rights.
We do not sell or rent your personal data to third parties.

 

6. Data Retention
We retain your personal data for as long as necessary to fulfill the purposes outlined in this policy, or as required by law. For example, we may keep order records for tax and legal compliance.

 

7. Your Rights
Under the GDPR, you have the following rights regarding your personal data:

Access: You can request a copy of the personal data we hold about you.
Rectification: You can request correction of inaccurate data.
Erasure: You can request deletion of your data when it is no longer necessary.
Restriction: You can ask us to limit the processing of your data.
Objection: You can object to the processing of your data for marketing purposes.
Portability: You can request a copy of your data in a structured, machine-readable format.
To exercise any of these rights, please contact us at steven@soscare-info.eu.

 

8. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your browsing experience. Cookies are small text files stored on your device. You can control cookie settings through your browser.

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9. Data Security
We use appropriate technical and organizational measures to protect your personal data from unauthorized access, loss, or disclosure. These include encryption, firewalls, and secure payment processing.

 

10. Changes to This Privacy Policy
We may update this privacy policy from time to time to reflect changes in our practices or legal requirements. The updated version will be posted on our website, and the effective date will be noted at the top of the policy.

 

11. Contact Us
If you have any questions or concerns about this privacy policy or how we handle your personal data, please contact us at:
E-mail: steven@soscare-info.eu

 

Terms and conditions

 

Welcome to So Scare Social Club. By accessing or using our website, you agree to the following terms and conditions. Please read them carefully before making a purchase.
 

1. General Information

These Terms and Conditions govern the use of the european online store of So Scare Social Club and all purchases made via the website. By placing an order, you agree to these terms in full.
 

2. Orders and Contract

By placing an order on our website, you make an offer to purchase goods. We reserve the right to accept or reject your offer. The contract is confirmed upon our acceptance, which is indicated by sending an order confirmation email.

  • We reserve the right to cancel or refuse an order in cases of inaccurate information, insufficient stock, or suspicion of fraud.

  • If an order cannot be fulfilled, you will be informed as soon as possible, and any payment made will be refunded.
     

3. Pricing and Payment

All prices listed on our website are in EUR (€) and include VAT unless otherwise stated. Prices do not include shipping costs, which are calculated at checkout.

  • We reserve the right to modify prices at any time, but changes will not affect orders already confirmed.

  • Accepted payment methods include: credit card, bank transfer, PayPal.

  • Payment is required in full at the time of order confirmation unless otherwise agreed.
     

4. Shipping and Delivery

We deliver only to Europe, please check if your country is part of the countries we deliver too. Estimated delivery times and shipping costs are detailed at checkout and vary based on location.

  • Delivery Times: Delivery times are estimates and cannot be guaranteed. Delays may occur due to circumstances beyond our control.

  • Delivery Costs: Delivery costs will be added to the total price of your order at checkout and depend on the delivery address and shipping method.

  • Risk Transfer: Risk of damage or loss of goods transfers to the buyer upon receipt of the goods.
     

5. Right of Withdrawal and Returns

Consumers have the right to withdraw from the contract within 14 days of receiving the goods without providing any reason (Right of Withdrawal).

  • To exercise this right, you must notify us by email at steven@soscare-info.eu within 14 days of receiving your order.

  • Goods must be returned in their original condition, unused, and in the original packaging.

  • The cost of return shipping is borne by the customer unless the product is defective or an error occurred on our part.

  • Refunds will be processed within 14 days of receiving the returned items.
     

6. Warranties and Liability

All products sold on our website are subject to a legal guarantee of conformity of 2 years.

  • In the event of a defect or non-conformity, please contact us within a reasonable time at steven@soscare-info.eu.

  • Our warranty does not cover normal wear and tear, accidental damage, or improper use of the product.

  • In the case of a defect, we will, at our discretion, repair, replace, or refund the product in accordance with legal requirements.
     

7. Limitation of Liability

So Scare Social Club cannot be held responsible for any indirect, consequential, or incidental damages arising from the use or inability to use our website, including but not limited to loss of revenue, data, or profits.

  • We are not responsible for delays or breaches in our obligations resulting from force majeure events (e.g., strikes, natural disasters, pandemics).
     

8. Privacy and Data Protection

We are committed to protecting your personal information. Please review our Privacy Policy for details on how we collect, use, and protect your data in compliance with the GDPR.
 

9. Governing Law and Jurisdiction

These Terms and Conditions are governed by canadian law.
 

10. Changes to Terms and Conditions

We reserve the right to update or modify these Terms and Conditions at any time. Any changes will be effective immediately upon being posted on our website. Your continued use of the website following any changes constitutes acceptance of those changes.
 

11. Contact Information

If you have any questions regarding these Terms and Conditions, please contact us:

Legal notice

This online store is operated by:

1. Company Information

  • Company Name: So Scare Europe

  • Legal Form: Public Company

  • Registered Address: 615 Nolanlake Villas NW, Calgary AB T3R 0Z7

  • Email Address: steven@soscare-info.eu

  • Phone Number: 0032470918600

  • Responsible for Publication: Steven Heinrichs

  • Trade Registry: To be updated soon

     

2. Intellectual Property Rights

All content, including text, graphics, logos, images, and software, is the property of So Scare Social Club or its content suppliers and is protected by international copyright laws. Any unauthorized reproduction, distribution, or use of this content is prohibited without prior written permission.
 

3. Terms of Use

By using this website, you agree to abide by the terms and conditions outlined above. Failure to comply with these terms may result in the suspension or termination of your account.
 

4. Privacy Policy

We are committed to protecting your privacy. Our Privacy Policy, which explains how we collect, use, and protect your personal data, can be found above.
 

5. Liability

While we strive to provide accurate and up-to-date information on our website, So Scare Social Club cannot be held responsible for any errors, inaccuracies, or omissions. We reserve the right to modify the information on this site at any time without notice.

We are not liable for any damages arising from the use of this website, including, but not limited to, direct or indirect damages, loss of profits, or data loss.
 

6. Governing Law and Jurisdiction

These legal notices are governed by canadian law. 
 

7. Alternative Dispute Resolution (ADR)

In case of any dispute, we encourage you to contact us directly at steven@soscare-info.eu to resolve the issue amicably. As required by canadian law, you also have the right to use the European Commission’s Online Dispute Resolution (ODR) platform, accessible here: https://ec.europa.eu/consumers/odr/main/?event=main.trader.register
 

8. Cookies

This website uses cookies to enhance the user experience. By continuing to use our website, you agree to our use of cookies.
 

9. Contact Information

For any questions regarding this legal notice or our services, please contact us at:

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